As a member, we ask you to adhere to the following guidelines.   If, at any time, you choose not to accept these, please refrain from using the KASA Helpline Forum.

Please:

1.   Ensure there is nothing in your post which is, or might be, regarded as harassing, threatening, abusive, vulgar, obscene, defamatory, racist or otherwise unlawful. This includes swearing at another member, ethnic or gender based insults, posts of a sexual nature, religious abuse, or any other personal insults.

2.   Some topics, such as suicide and self harm, can trigger very difficult feelings in other members. Whilst we do not wish to stop people from discussing such difficult issues, it is important to remain mindful of the impact this kind of content could have on other members. Some people may wish to avoid reading posts of this nature, so please mark the topic of such a post with *trig*.

3.   Treat all members as you would wish to be treated yourself; with respect, empathy and understanding.

4.   Do not ridicule, intimidate, abuse or judge another member.

5.   Please note this site can be viewed by anyone with Internet facilities, anywhere in the world. Therefore, we recommend that no personal or identifiable details are used on the website or its forms. Respect the privacy of others. Do not post other people's phone numbers, addresses, pictures, etc.

6.   Respect the actions of moderators and the Webmaster; KEYAID aims to ensure the discussion board is a safe and welcoming environment for all, by operating an equal opportunities policy.

7.   Members, who persistently demonstrate inappropriate behaviour, breaching the guidelines above, will be subject to KEYAID’s warning and banning procedures.

8.   Members who wish to terminate their membership should please contact the moderator by Private Message. Your name will be removed from the members list within 5 working days.

9.   If you wish to make a complaint about the discussion board service or have any questions or concerns about it, contact the moderator by Private Message. We welcome feedback and suggestions for how the Board can be improved.

10. Please note, Private Messages are exactly that; no-one else is able to see these private exchanges between members.  KEYAID cannot view or control these, and therefore cannot take responsibility for any Private Messages. If you do not wish to receive Private Messages from another member, please follow the procedures to block this user from your inbox. If you feel a member is using the Private Messaging to contact you inappropriately, please inform KEYAID, who will assess the situation according to our established policies and procedures. 

Please be aware that KEYAID cannot take responsibility for the information exchanged between contributors to this discussion board and does not necessarily support the views expressed on it.

If you have any health concerns, please consult your GP, CMHT, Care Manager or any other health professional involved in your care.  KEYAID reserves the right to remove any messages we believe to be abusive, or potentially harmful to other users of this board, without prior warning.